Delivery usually takes 1 to 7 working days, depending on your location within Australia.
We offer Free Standard Shipping on all domestic orders within Australia. Delivery typically takes 1 to 7 working days depending on your location.
Due to the size and weight of our automotive accessories, we ship via specialized couriers (including TNT, Aramex, and Australia Post) and cannot deliver to PO Boxes or Parcel Lockers. Please provide a physical residential or business address at checkout.
If you have any questions, please reach out to us at support@bydcore.com.au.
Returns & Refunds
30-Day Returns
100% Fitment Guarantee
We offer a 30-day return policy for change-of-mind items, provided they are unworn, unused, and in their original packaging. For change-of-mind returns, the return shipping costs are the responsibility of the buyer.
Faulty or Damaged Items: If your item arrives defective or incorrect, please contact us immediately at support@bydcore.com.au so we can arrange a replacement or prepaid return label at our expense, fully in line with your rights under the Australian Consumer Law.
Once your return is received and inspected, approved refunds are processed back to your original payment method within 7 working days.
Great product overall, but the TPE boot mat does not fit my BYD Sealion 6 (May 2026 build) correctly. The mat is oversized on the right-hand side, which affects the fit and appearance. Is there an updated replacement mat available, or can I arrange an exchange or refund under the fitment guarantee?
I’m really happy with both the BYD boot mat and the storage box. The boot mat fits well and keeping the boot clean and protected. The storage box is also handy and well made, although I find it takes up a bit too much space in the boot. Overall, I’m happy with both products and would recommend them, especially the boot mat!